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Alligator Ice Frequently Asked Questions
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Frequently Asked Questions: Frozen Drink Program
Why is Alligator Ice's Frozen Drink Program the best?
How do I know that your frozen drink program will be successful for my business?
How do I sign up for your program?
What brand of frozen drink equipment do you offer?
How can I justify the investment of my frozen drink machine?
If I have any service issues who do I contact?
How long is the shelf life of your slush mix?
How easy is it to maintain my frozen drink machine?
Is it hard to set up my frozen drink machine?
What are your best frozen drink flavors?



Why is Alligator Ice's Frozen Drink Program the best?

Simply put there are four main reasons.
 • Great tasting flavors
    Out of our 28 slush mix flavors, we consistently get unbiased feedback from taste tests that           our slush drinks are the best ever sampled.  Extensive work has been put into developing             flavors that generate excitement and customer loyalty to our brand.
 • Vibrant colors
    Bright colors help to give more visibility of our product in your business.  This will attract                 more customers of all ages to your frozen drink machine.
 • Excellent p.o.p. graphics
    Alligator Ice is a fun brand.  With your program purchase you will receive a free graphics and       decal package.  This will completely brand your slush machine as Alligator Ice.  Additionally         we supply free signage to help you promote your frozen drink program.
 • Second to none customer service
    Since there are no strings attached with our program, we have to work to keep your business.       You own your machine and you have the ability to choose any slush drink brand.  With this              realization customer service is key in keeping your business.



How do I know that your frozen drink program will be successful for my business?
We all wish we had a crystal ball to help guide us through our business investments and decisions.  Since this unfortunately does not exist, we can only rely on the past and present experience of current businesses with our program.  Every business segment that Alligator Ice is involved in is littered with stories of success.  We have found that our frozen drink program works well in any business that offers beverages.  Our frozen drink program has been successful in convenience stores, movie theaters, bowling centers, restaurants, bars, concessions, and nightclubs just to name a few.




How do I sign up for your program?
Signing up for one of our drink programs is easy.  To get more information on our program or sign up for our drink programs you can contact your nearest Alligator Ice representative or fill out our contact form.  You can always call us about our slush programs at 1-866-594-2867.




What brand of frozen drink equipment do you offer?
Alligator Ice offers the Bunn Ultra II and Bunn Ultra I slush machines from Bunn-O-Matic.  These commercial grade slush machines have proven to be the best performing machine with the least amount of required maintenance.  To read full specifications of these great frozen drink machines please look over the slush machine specifications.




How can I justify the investment of my frozen drink machine?
Justifying the investment of a new Bunn frozen drink machine can be tough for any size of business.  The way that Alligator Ice frozen drink programs are structured is to give your business enough free slush mix with your slush machine to completely cover the cost of your investment.  The included slush mix with your program is enough to cover the cost of your machine.  Additionally, your new Bunn slush machine is backed by two warrantees.  First, a manufactures warrantee that has a limited five year warrantee.  Secondly, a supplemental warrantee from Alligator Ice that essentially reimburses you with free frozen drink mix to cover the cost of any repairs (exclusions do apply).  Lastly, depending on your location and distributor you may qualify for an 'upcharge program.'  An upcharge program is where your distributor will place a machine for you to use free of charge in exchange for an increased price on the slush mix that you order through them.




If I have any service issues who do I contact?
Depending on your Alligator Ice supplier, you will either contact them OR contact Alligator Ice directly. You can always contact Alligator Ice at 1-866-594-2867 and we will assist you as much as possible.  If the issue can not be resolved other the phone, you will be able to contact Bunn-O-Matic to further resolve the issue.




How long is the shelf life of your slush mix?
Alligator Ice Slush Mix has a shelf life of one full year.  After the product is mixed it is recommended to keep the juice either in your slush machine or refrigerated in a mixing container.  Mixed product should be sold through within 2 weeks.  Each mixture is equal to 30 - 12 oz cups so there should be no concern of wasted slush product.




How easy is it to maintain my frozen drink machine?
Maintenance of your bunn slush machine is very simple.  Alligator Ice recommends to thoroughly rinse your machine out weekly.  Slush mix in your machine can be drained into a mixing container for later use.  Additionally, we recommend to completely break down and clean your bowl, auger, faucet, and removable seals every other week.  Lastly, there is an wire mesh air filter on the back of the slush machine.  This filter is easily removed and should be rinsed at least once per month.  Doing this will ensure a fully functioning slush machine.




Is it hard to set up my frozen drink machine?
Typically your machine will be installed by your distributor or directly by Alligator Ice.  All that is involved with this process is assembling the machine, putting it in the needed counter position at your business, and plugging the machine into a standard 110V wall outlet.  Assembly of the machine takes approximately 20 minutes.  A complete video can be seen below:


What are your best frozen drink flavors?
Alligator Ice gets this question a lot.  Red and Blue are always the top sellers of Alligator Ice.  There are various 'red' and 'blue' frozen drink flavors.  The best selling of these are the california strawberry slush mix flavor and the bayou blue raspberry slush mix flavor.  You will find that younger customers will typically choose their slush flavor based on color rather than actual slush taste flavor.  Due to this, blue and red are always the top selling slush flavors.

For more information, contact your local sales representative or our corporate headquarters.
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